Counseling and School-Based Therapy

Counseling and school-based services are offered for students at each school building in the district. The following is a list of the counselors employed by the district as well as the school-based therapists that provide more intensive supports when needed.

Oviatt Kelly Oliver


Orchard Hills   Sonya Chittenden


Lakewood Jan Jensen


Middle School Rachel Chapman


Eastview Sarah Adams


High School Jessica Gambrel


School-Based Therapists

Our district school-based therapists provide individual support to students and families. Questions about services and supports can be made directly to the therapists. See the information below or click here for more information about each provider.


Oviatt / Orchard Hills

Anna Bernstetter is a Licensed Master Social Worker through Orchard Place and serves both Oviatt and Orchard Hills schools. Anna attended Bethel University in St. Paul, MN for her undergraduate degree in social work and the University of Madison-Wisconsin for her Master’s Degree in Social Work with an emphasis on mental health.  She has worked as a school social worker in Brooklyn Park, MN for the past five years.  She served elementary students with significant mental health concerns, specifically providing counseling services and crisis intervention.  She also has experience working in a day treatment program with children with significant mental health concerns.  Her focus was to help children work through trauma and develop appropriate skills based upon the needs of the students.  She values using a strength-based approach along with building relationships with students and families.  She can be reached at or by calling Oviatt or Orchard HIlls directly.


Lakewood / Middle School

Samantha Schwennen is a temporary Licensed Mental Health Counselor through Orchard Place and serves Lakewood and the Middle School. She attended the University of Iowa for her undergraduate degree in Psychology and University of Northern Iowa for her graduate degree in Clinical Mental Health Counseling. Samantha completed her practicum and internship in elementary schools and also has a background of working with adolescents in an intensive inpatient program. She has received extensive training in play therapy and utilizes primarily Adlerian play therapy techniques in her playroom. She values creating a safe space for children to share, grow, and try new things. She believes in seeing the child as one with their environment, and therefore enjoys collaborating with families and teachers as needed. She utilizes a mix of play therapy, mindfulness, and trauma informed care based on the child and family’s need. She can be reached at or by calling Lakewood or the Middle School directly.or by  calling Lakewood or the Middle School directly.

Middle School / Eastview / High School

Bailey Janssen is a therapist through Orchard Place and serves Lakewood (5th grade) and the secondary campus.  elementary schools. Bailey is a Licensed Mental Health Therapist serving as a School Based Therapist for Orchard Place. She is trained in Trauma-Focused Cognitive Behavioral Therapy. She has worked as a clinician at a therapeutic school that served students with significant mental health concerns. Her focus as a clinician was to help students and their families work through their trauma and introduce new skills to decrease mental health symptoms, behavior concerns, and increase overall success. She also has experience working with adolescents with substance abuse issues in an outpatient setting and also at an alternative school serving pregnant and parenting teens. She can be reached at or by calling Lakewood or the Middle School directly.

Middle School / Eastview / High School

Jessica Volk is a Licensed Mental Health Counselor and is trained in EMDR Therapy and Trauma-Focused CBT.  Jessica has years of experience working with young children adolescents, and adults in settings including residential mental health treatment centers, addiction therapy centers, and outpatient/school-based therapy centers. Jessica has clinical expertise in family therapy and has facilitated a variety of therapeutic groups including STEPPS/STAIRWAYS. Jessica’s practice focuses on the treatment of trauma and she has experience in working with a variety of age groups on complex trauma, attachment, dissociative disorders, as well as depression, anxiety, and other mental health disorders.  For questions/referral information, please contact or 515-778-6081.


Student Assistance Program (SAP)

The Student Assistance Program (SAP) offered through Employee & Family Resource (EFR) is designed to help students, families, and schools manage the impact a wide variety of personal and family problems can have on student behavior and achievement. Free and confidential services, accessible 24/7 by calling 515.244.6090, include:
• Telephonic consultation for assistance on challenges you or your family may be facing
• Six (6) sessions of In-person counseling with masters-level clinicians
• Referrals to community resources, if needed

All services can be interpreted to non-English-speaking clients at no additional cost.

When should I call the SAP?
The SAP helps students and their household family members with issues that interfere with your daily activities, happiness, family stability, or overall well-being. Some concerns an SAP counselor can help with include:
• Alcohol and other substance abuse issues
• Conflict, bullying, or violence
• Dating and relationship issues
• Depression and anxiety
• Eating disorders
• Family concerns
• School performance
• Stress
• Trouble with peers
• Anything else that keeps you from reaching your full potential

Who is eligible?
All Norwalk CSD students have free, confidential access to the SAP. All household family members of students are also eligible for services.